Resolved harassment claims against the CEO of a multi-million-dollar child and family service organization
Multiple staff complained of being harassed by the CEO and feeling unsafe.
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“People are saying it’s a toxic workplace but we don’t know what that means or exactly what is going on.”
A multi-million-dollar child and family service organization was at a loss of how to proceed when the board received multiple staff complaints of feeling harassed by the CEO and unsafe. Realize was asked to enter as an impartial and discreet third-party and conduct a workplace investigation.
Date
March 18, 2024Role
The client
Confidential![](https://realizesolutions.ca/wp-content/uploads/cover_Stocksy_txp4d12cb36QPv300-1024x682.jpg)
The challenge
Multiple reports of staff feeling harassed by CEO and unsafe in their workplace
The board of a multi-million-dollar child and family service organization had received reports of the CEO of was harassing staff, causing widespread fear and discontent as staff felt unsafe in their workplace. The board was at a complete loss regarding how to handle and navigate such a serious situation.
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The solution
Impartial investigation and change support
Realize recognized that this situation needed to be resolved quickly and accurately to preserve the safety and well-being of all parties and resolve this extreme organizational risk.
Our approach and methodology
Realize conducted a thorough and impartial in-person investigation into this harassment case. Over multiple days, all involved parties were invited to confidential 1:1 interviews to share their experiences and perspectives.
These interviews informed an anonymized report of key behavioural examples contributing to the toxic workplace environment as well as examples of the resulting employee impacts. The final report was submitted to the board to illuminate the situation at hand and provide evidence and context for the recommended next steps.
Recommendations and support were provided to guide the board as they took steps to resolve the difficult situation.
After action had been taken, Realize continued to regularly touch base with the board and staff to support finding equilibrium and a new norm.
Are you experiencing a similar challenge?
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About us
Realize Solutions is an award-winning B Corp-certified team that designs practical solutions for organizations with complex problems in the areas of board governance, organizational development, and people.
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